Casual occasion style starts with Lucia, a modern take on the classic Mary Jane. The enchanting floral upper conforms to her feet for comfort, while the lug rubber outsole provides just the right amount of traction for post-festivity play time.
I wrote to customer service that I received two of the same shoe, but I never heard back from anyone. Then I sent the additional pair back, plus the empty shoe box of the duplicate pair and I still haven't received any communication from customer service. Not sure what is going on, but I would like to receive either what I ordered or a refund for the pair I never received.
Hello Sarah, thank you for your comments! I do apologize for the lack of response from our team. We strive to respond to everyone and must have missed yours in some way. Please give us a call at 888-524-7463 Mon through Friday from 9:00 a.m. to 4:00 p.m. We would be happy to take care of this issue for you and my apologies for this happening in the first place. Have a great day!
Cute shoe, but it runs very short and narrow. I bought my daughter the same size she is currently wearing in See Kai Run sneakers and I could barely squeeze these shoes on her feet. Way too small.
Hi Karen, We're sorry to hear your shoes have had this issue and were too narrow! I have passed along your feedback to our design team for review. Please note we offer free returns and direct exchanges through Happy Returns. If we can offer further assistance or support, please don't hesitate to reach out!
